Use case
Campaigns that respect the person on the other end
Upload a list, set the hours and the pace, and the agent dials inside them. Anyone who asks to be left alone is never called again.
Under 1 s from a refusal to that number being suppressed
Their hours not yours — calling windows are in the recipient's time zone
Inbound first a campaign is refused a channel-unit before a caller ever is
Pace it to your concurrency
Choose how many conversations run at once, how many attempts each person gets and how far apart. Inbound callers always take priority, so a campaign never blocks your own phone line.
Windows and days, per campaign
Calling hours in the recipient's time zone, the days of the week you allow, and a hard stop at the end of each window. A paused campaign resumes on the exact row it stopped at.
Reporting while it runs
Connected, completed, declined, no answer, and what it has cost so far against the projected total. Every row links to its recording.
Dial your list without a call centre
Set the hours, watch the first hundred, then let it run.